LOS ANGELES CITY COLLEGE | 07-08 CATALOG [REV. 07/07] WORKFORCE     Dean: Richard Galope (323) 953-4000 ext. 2596 • AD100J http://workforce.lacitycollege.edu   CATALOG  INDEX  |  RETURN TO LACC HOME PAGE  |   CATALOG / CLASS SCHEDULE

Workforce prepares limited English proficient, economically disadvantaged, and other non-traditional college students for successfully acquiring and retaining employment, and effectively planning and establishing career ladder pathways.

Education and training programs encompass non-credit Skills Certificates of Competency and Completion; couses in Basic Education and Computing Skills; English as a Second Language (ESL); Workforce Literacy and Job Readiness Skills; Vocational ESL and associated short-term vocational training for job in growth industries including healthcare, hospitality and retail.

Also see the Citizenship/English Literacy section earlier in this catalog.

VOCATIONAL EDUCATION / IN-HOME SUPPORTIVE SERVICES PROVIDER (IHSS) 002CE
0 UNITS

Prerequisite: None
This course is designed to provide students with the knowledge and necessary information required to apply skills, learned in the classroom and in the laboratory, within actual in-home nursing circumstances. Upon completion of this course students will be a full functioning IHSS.
 

Vocational English

as a Second Language A    079CE

0 UNITS

This course is designed for LEP students who need help in developing their basic and content skills related to the world of work.  This first course is short-term and will focus on speaking, listening, reading, writing, arithmetic.  Additionally, the course will introduce students to the world of work and language used in the workforce.

Vocational English

as a Second Language B    079CE

0 UNITS

This short-term course is specifically designed for LEP students who need an introduction to the language and the environment of the workplace.  Co-worker and customer relations, health and safety in the workplace, and work culture will also be introduced.

Vocational English

as a Second Language A    056CE

0 UNITS

This course is designed for LEP students who need help in developing their basic and content skills related to the world of work.  This is short-term and will focus on speaking, listening, reading, writing, arithmetic.  Additionally, the course will introduce students to the world of work and language used in the workforce.  

Vocational English

as a Second Language A    010CE

0 UNITS

Prerequisite: Students must be at advanced ESL levels 6 and 7 according to the proficiency level descriptors as described in the California ESL Model Standards for Adult Education. They will score above 220 on CASAS ECS reading test. This course is designed to develop basic and content skills related to the world of work: speaking, listening, reading, writing, arithmetic, problem solving, critical thinking, interpersonal relations, career planning and advancement, and cross-cultural understanding. Upon completion and demonstration of competence at this level, students may be ready to succeed in job training courses or employment. A competency is considered completed when a student can demonstrate it with 80% accuracy, orally, in writing or by actual performance.
 

BLUEPRINT FOR WORKPLACE SUCCESS 001CE
0 UNITS

Prerequisite: None
This accelerated non-credit course is designed to provide students with the necessary tools and skills in order for them to create a “blueprint” for themselves with respect to the workplace. The topics covered include, but are not limited to, self-discovery, time management, job market realities, workplace skills (in-depth), effective communication, contacting employers, preparing for the interview, getting hired, and keeping your job. Each week there will be two topics covered.

VESL = vocational english as a second language

VESL for Child Development 1:

Specialized Vocabulary in

Developmental Theories   054CE

0 units

This course is specifically designed for LEP students who are interested in taking Child Development courses, but need additional assistance with language before and during the course.  Additionally, the students will be taught study skill strategies, and test-taking tools.

VESL: Entry-Level

Introduction to Retail Sales I    156 CE

0 units

This non-credit open entry/exit course is designed to give students an introduction to the Retail field. It is designed for limited-English proficient adults to improve their chances of securing employment in a retail sales environment, and to prepare them for Business classes in the credit department. The course content includes: cashier duties, delivery person responsibilities, customer sales, and stock clerks; and vocabulary.  This is a short-term class taught over the course of 6 weeks at 6 hours a week. 

VESL for Health Careers              056CE

0 units

This non-credit open-entry/exit course is specifically designed for Limited English Proficient students who need to perfect their English in the context of the Healthcare field.  The students will learn terminology, vocabulary, pronunciation, and writing skills in order to prepare them for health classes.

VESL for Nursing Assistant         057CE

0 units

This non-credit open-entry/exit course is designed for LEP students to learn English terminology in the context of the Health Field and more specifically becoming a Nurse Assistant.  This is a short-term class which will assist students who will enter into the Nursing Department.

VESL for Home-Health Aid                         059CE

0 units

This non-credit open-entry/exit course is designed for LEP students to learn English terminology in the context of the Health field.  This is a short-term class which will assist students who will enter into the Nursing Department. 

VESL: Reading for Office Skills   058CE

0 units

This is a short-term non-credit open entry/exit course designed for Limited English Proficient adults who are interested in working in an office but need the English skills.  The course will prepare them with the vocabulary and strategies of how to read and comprehend any type of reading material.

Retailing Smarts 3                         241CE

Get to Know Your Customers

0 units

This short-term vocational education course is designed to provide new and incumbent workers the methods and skills in getting to know their customer. The curriculum is modifiable for the LEP students. The topics covered but are not limited to: greeting customers in a winning way, building relationships, and determining a customer’s needs. After completing this course the student has an option to continue their education or become gainfully employed.

Retailing Smarts 3             237CE

Strategies in Building a Customers Needs

0 units

This short-term vocational education course is designed to provide new and incumbent workers with the strategies required in understanding their customers or client’s needs.  The curriculum is modifiable for the LEP student.  The topics covered but are not limited to making shopping an enjoyable experience, accommodating customers with disabilities, in-store and phone customers, keeping commitments to your customer, and special orders.

Retailing Smarts 3             238CE

Strategies in Building a Continuous Relationship

0 units

This short-term vocational education course is designed to provide new and incumbent workers with the strategies required in building a continuous relationship with the customer/client.    The curriculum is modifiable for the LEP student.  The topics covered but are not limited to honoring manufacturer’s warranties, understanding the company’s return policy, and gracefully handling customer complaints.  After completing this course the student has the option to continue their education or become gainfully employed.

Retailing Smarts 4             235CE

Going the Extra Mile

0 units

This short-term customer service workshop is designed to provide new and incumbent workers with the strategies required in going the extra mile for a customer.   The curriculum is modifiable for the LEP student and designed for incumbent workers and/or new employees.   The topics covered but are not limited to:  customer follow-up, artfully using business cards, business card etiquette, and personal services.  After completion of this workshop the attendee will have two options 1) continue their education 2) become gainfully employed.

Retailing Smarts 5             234CE

Explaining Features and Benefits

0 units

This short-term vocational education course is designed to provide new and incumbent workers to explain features and benefits required by customers. The curriculum is modifiable for the LEP students. The topics covered but are not limited to learning about the products you sell, identifying product features and demonstrating product features. After completing this course the student has an option to continue their education or become gratefully employed.

Retailing Smarts 6                         231CE

Building Sales

0 units

This short-term vocational education course is designed to provide new and incumbent workers in building sales required in getting to know their customer or client. The curriculum is modifiable for the LEP students. The topics covered but are not limited to suggesting additional merchandise, creating special promotions, and taking the guesswork out of gift giving. After completing this course the student has an option to continue their education or become gainfully employed.

Retailing Smarts 7                          232CE

Closing The Sale

0 units

This short-term vocational education course is designed to provide new and incumbent workers the skills and strategies in making a sale. The curriculum is modifiable for the LEP students. The topics covered but are not limited to recognizing buying signals, asking for the sale and suggesting helpful add-ons.

Retailing Smarts 8                         233CE

Completing the Sales Transaction

0 units

This short-term vocational education course is designed to provide new and incumbent workers to complete the sales transactions. The curriculum is modifiable for the LEP students. The topics covered but are not limited in accepting checks and credit cards, and completing the paperwork. After completing this course the student has an option to continue their education or become gratefully employed.

Strategies in Adapting

to Your Customer              24CE

0 units

This short-term vocational education course is designed to provide new and incumbent workers with the strategies required in getting to know their customer or client.  The curriculum is modifiable for the LEP student.  The topics covered but are not limited to learning how to greet customers, building relationships, determining a customer’s needs.  This course can be offered as a stand-alone course or coupled within the eight modules that are related to this material.  After completing this course the student has an option to continue taking classes in their field of choice, or become gainfully employed.

Blueprint for Customer Service                239CE

0 units

This accelerated non-credit course is designed to provide students with the necessary tools and skills in order for them to create a “blueprint” for themselves with respect to the workplace.  The topics covered include, but are not limited to, self-discovery, time management, job market realities, workplace skills (in-depth), effective communication, contacting employers, preparing for the interview, getting hired, and keeping your job. Each week there will be two topics covered.

Blueprint for Workplace Success 001CE

0 units

This accelerated non-credit course is designed to provide students with the necessary tools and skills in order for them to create a “blueprint” for themselves with respect to the workplace.  The topics covered include, but are not limited to, self-discovery, time management, job market realities, workplace skills (in-depth), effective communication, contacting employers, preparing for the interview, getting hired, and keeping your job. Each week there will be two topics covered.

30 Ways to Shine As a New Employee 230 CE

0 units

This short-term vocational education course is designed to provide new and incumbent workers “30 Ways to Shine as a New Employee” and increase their level of customer service and colleague relations.  The curriculum is modifiable for the LEP student. The topics covered but are not limited to new beginners, understanding the workplace culture and dealing with change. After completing this course the student has an option to continue their education or become gainfully employed.

Job Club        236CE

0 units

This curriculum is an educational designed to provide prospective employees with a support system that will assist them in preparation for the workforce. The curriculum is modifiable for the LEP students. The topics covered but are not limited to: job search planning and job market research. After completing this course the student has an option to continue their education or become gainfully employed.

Workplace Computing for

Limited English Populations 003CE

0 units

Fundamentals of computer hardware, software, and the internet for computer novices at the work place, introducing basic computer components and functions including hardware, operating systems, software applications, (e.g. word processing, spreadsheets, email) and web browsers to access information on the world wide web. The focus of this course is to prepare limited English proficient students to be competitive in securing employment, as well as retaining a job once they have acquired a job.

BASIC SKILLS             006CE

Review of Basic English

0 units

This course is a review for students planning to take the CAHSEE.  You will review: grammar, reading comprehension, literary responses, writing skills and application, and specific language used within the context of High School Level English. The curriculum is designed to assist students who are in transition, either from high school and/or a dislocated worker returning back to school.  The curriculum is modifiable for the LEP student.

BASIC SKILLS             067CE

Review of Basic Math

0 units

This course is a review for students planning to take the CAHSEE.  You will review High School Level Math. The curriculum is designed to assist a variety of students. Some who are preparing for the CAHSEE and still in High School, other in transition, from high school and/or a dislocated worker returning back to school.  The curriculum is modifiable for the LEP student.

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